Refund policy

Our Fun & Whimsical Return Policy

Welcome to our magical world of dresses! We’re thrilled to have you as part of our community and hope your purchase brings you joy and style. However, if you find that the dress you ordered isn’t quite right for you, we’ve conjured up a unique return policy to spread the love and save our planet. Here’s how it works:

1. Spread the Joy and Save the Planet! We’re on a mission to reduce our carbon footprint, and you can help! Instead of sending back that fabulous dress, why not donate it to your local charity or church? By doing so, you’ll be sharing the love and letting someone else enjoy the beauty of your dress. Imagine the smiles you’ll bring!

2. Inflation and Shipping Costs: The Reality We all know that prices are soaring and shipping costs are through the roof. Offering free returns and covering shipping expenses would make it tough for us to stay in business. We want to keep bringing you the latest in women’s fashion without compromise. Help us stay smart and sustainable!

3. How to Get Your Refund Here’s the magical part – donating your dress is not only a kind gesture but also the quickest way to get your refund. Here’s what you need to do:

  • Donate the dress to a local charity or church.
  • Snap a photo of your donation receipt.
  • Email us the photo along with your order details to hello@audreywhitmore.co
  • Send us a picture of your happy return if you like!  

Once we receive your donation receipt, we’ll process your refund faster than a fairy’s wink!

Remember: Your Act of Kindness Goes a Long Way! By donating your dress, you’re making a positive impact on your community and the environment. Together, we can create a cycle of giving and joy.  Please kindly don't abuse our return policy as we still like to stay in the business for a long time to bring you happy new styles.  

Thank you for understanding and being a part of our enchanting journey. If you have any questions or need assistance, our friendly support team is here to help!  Please always email us at hello@audreywhitmore.co

With love and style,